Kilkenny: 16 Hebron Business Park, Hebron Rd, Kilkenny, Tel: 0567786882. Carlow: 9a Barrowside Business Park, Sleaty Rd, Carlow, Tel: 0599186728.

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Service and Support

Technology Sourcing:

As a certified reseller of top quality, recognised IT software and hardware, our clients can be assured that they always receive unbiased advice and recommendations when it comes to purchasing IT equipment for their business. BITS are authorised and certified resellers of premium brands such as: Dell, Fujitsu Siemens, Microsoft, Cisco, APC, Symantec and many more. With our reseller status we can provide our clients with the right solutions at the right price.

 

IT & Server Solutions:

Servers are the key to the overall “well-being” of any computer network. At BITS we provide Server solutions to businesses that allows for stability, robustness as well as future proofing their business. Server Solutions can provide users with remote access to their Email, can allow for shared calendar solutions as well as providing for the centralising and backup of critical company data. Contact us today to find out how the installation of a server to your computer network/business can help to improve the efficiencies within your business.

Other Server Solutions that BITS provide to businesses are:

• Remote Access Servers (Windows Terminal Server/Citrix Server)
• Web Servers – hosting your company website in house
• Email Servers – providing Email Services to your business

 

Educational Services:

BITS work very closely with Schools, Colleges and Training Companies to provide the latest technology and support that enables them to provide training/education services using stable and reliable IT hardware and software.

BITS can also provide special offers to Educational Institutions and Training Companies that gives better value for money. BITS can provide special offers from reduced priced Microsoft Licensing right through to free spare bulbs for projectors.

BITS can also provide special offers to Educational Institutions and Training Companies that gives better value for money. BITS can provide special offers from reduced priced Microsoft Licensing right through to free spare bulbs for projectors.

 

Installations & Upgrades:

As technology develops and evolves on an ongoing basis, it’s inevitable that some of your technology purchases can become out-of-date. In these cases, a new PC is often a too drastic option. That’s why BITS offer a full upgrade service – this can mean a reduced cost of investment to have an improved working PC/Server within your business. We can provide upgrades of:

• Hard drives
• Memory (RAM)
• Graphic Cards
• Sound & Multimedia cards
• Software Upgrades

We are also very aware that businesses need to keep up to date within new technology. That’s why we offer installation of new technology services too.  We can work with you and any 3rd party software providers to ensure you have the most up-to-date services available to your business. Such as:

• Software upgrades and warranties
• Office Suites & Business Software
• Backup / Security
• Anti-Virus & Anti-Spam  
• Communications & Networking Software

 

Computer & Technical Support:

All IT equipment will, at some stage, require some level of maintenance and technical support. At BITS we are very aware that businesses require fast response when a critical technical issue occurs. This is why we offer a telephone technical support help desk and remote access service to our clients. Within minutes of an issue occurring you can have one of our highly skilled Technicians dealing with your problem.

We also know that prevention is better than cure and offer a full range of Contracts that can help to minimise downtime for your business by carrying out preventative maintenance on your computer network.

 

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